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F.A.Q.

General Questions

How do I place an order?

Placing order at Gloria is quick and easy, visit our product page > add to cart the item you would like to purchase > click on checkout > provide your information and click on place order button. If you find this procedure difficult, we have introduced customer mobile order. All you need to do is SMS the [Product Code] to 03355155151 and we will call back to take your order.

What are the available payment options?

You can pay through the following methods:

  • Cash on Delivery
  • Bank Transfer
  • Advance Cheque Payment

How to change the username and password

Login your account and you will see an option to change your security setting on the left panel.

Where can I find my Order History

When you login your account, you will see an option to check your order history on left panel.

Product F.A.Q.

Do you accept returns/exchange?

Your order is refundable/exchangeable within 7 working days from the date of delivery. The order should be unused and undamaged/un-tagged. Buyer will pay for the courier cost of return/exchange.

What is Product Code and where can I find it

Product code is a unique ID assigned to every product as per the collection. You can find the product code in the title of the product or in the description. Some examples are (1406-A, 1110-B etc).

Shipping & Delivery

Whats the delivery charges within Pakistan?

Nation wide delivery is absolutely FREE.

Do you Deliver outside of Pakistan, if yes whats delivery charges?

Yes we deliver orders to many countries around the world. International delivery charges vary country to country, it will reflect in your cart during checkout.

Where are your products shipped from?

We ship from Pakistan within 24-48 hours after your orders are placed. If the order is placed on the weekend,it will be shipped on the first available working day. (We charge emergency orders separately).

How long will it take to deliver my order?

Once Shipped, it takes around 7 working days for the orders to be delivered within Pakistan and 12 to 15 working days for international deliveries, depending on the delivery location.